DBTS Wins American Red Cross Desktop Support Services Contract

(WASHINGTON, DC) – In March 2006, DBTS, Inc. was awarded a contract with the American Red Cross to offer IT Support Services to all chapters nationwide. As a new Red Cross Partner, DBTS will support their Information Technology Department by providing essential systems and infrastructure services to approximately 851 Chapters across the country. The services that DBTS, Inc. will provide to the American Red Cross include, but are not limited to:

• Desktop Support, both on-site and remote
• Technology Refreshes, Moves, Additions and Changes
• Remote Asset Management
• Software and Hardware Troubleshooting and Repair
• Desktop and Laptop Image Management
• Server Administration & Support
• Virus Removal
• Data Backup

“We are very pleased to have been awarded the opportunity to work for such an elite organization such as the American Red Cross and we look forward to a long and successful relationship. DBTS believes that our company’s success is grounded in an unwavering commitment to quality, responsiveness, and professionalism. We are excited about the opportunity to bring these traits to the American Red Cross with our IT services and support”, said Karla Gonzalez, President & CEO. “The American Red Cross plays a vital role in our country’s disaster preparedness and response at home and abroad. DBTS is eager to assist the ARC in their own preparedness and response to their vital IT infrastructure and desktop assets.”

Additional Information:

DBTS, Inc. is a small, woman-owned business in the District of Columbia. The company is certified by the Local, Small and Disadvantaged Business (LSDBE) Program in Washington, DC, and by the Maryland Department of Transportation as an MBE. In addition, DBTS was recently awarded a GSA IT Professional Services contract. DBTS provides information technology services and solutions to help clients meet business objectives. DBTS' key service offerings include infrastructure design and implementation, systems development and integration, business process analysis and reengineering, and business and financial management.

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